Community Guidelines & Content Policy
1. Purpose
Zungal aims to provide useful, trustworthy local information, with particular importance placed on identity, accuracy, public safety, privacy and responsible communication.
2. No Impersonation
Do not pretend to be another person, public official, politician, business, department, organization or representative.
3. Accuracy and Deception
Do not deliberately publish materially false information intended to mislead, cause panic, damage someone, obtain money or interfere with public services. Honest mistakes are not automatically treated as deliberate deception.
4. Emergency Information
Do not fabricate emergencies or deliberately exaggerate danger. For immediate threats, contact the relevant emergency authority directly.
5. Harassment and Threats
Threats, targeted harassment, intimidation, stalking and abusive campaigns are prohibited.
6. Privacy
Do not publish another person's private information, credentials or sensitive personal information without lawful authorization.
7. Fraud and Scams
Do not use Zungal for scams, phishing, fake offers, fraudulent identities, deceptive fundraising or unlawful financial activity.
8. Businesses and Listings
Keep listings accurate. Do not create fake listings, impersonate competitors, manipulate ratings or misrepresent products/services/prices.
9. Official and Department Accounts
Authorized accounts must speak within their actual role and authority.
10. Prohibited Content
- Illegal content/instructions facilitating illegal activity.
- Credible threats or encouragement of violence.
- Sexual exploitation or abuse.
- Fraud, scams and malicious phishing.
- Malware or system compromise.
- Doxxing or unauthorized exposure of private information.
- Impersonation or fraudulent official claims.
- Intellectual-property infringement.
- Spam or coordinated manipulation.
11. Enforcement
Zungal may warn, request correction, reduce visibility, remove content, suspend posting rights, reject/revoke verification, suspend accounts or terminate accounts depending on seriousness, credibility, history and potential harm.
12. Reporting and Grievances
Use available in-app reporting mechanisms where provided. Formal grievances may be sent to grievance@zungal.com.